(+44) 161 817 6600

Tangerine, Giant’s Basin,
Potato Wharf, Castlefield,
Manchester M3 4NB

Deadline: Monday 3rd February 2020

Community Manager

/ Customer Service Executive

Do you want to be part of an ambitious communications agency and work with some of the UK’s biggest household name brands? Tangerine is searching for a Community Manager to join our award-winning team.  You’ll be managing social media communities for a range of key clients. The successful individual will have a natural aptitude for creating engaging content, dealing with customer service enquiries, working in collaboration with our Content Executives and wider teams to implement a brand’s tone of voice across social channels and throughout social content.


Key roles and responsibilities include:

  • Strong time management skills and works well under pressure

  • Excellent creative writing skills

  • Strong team player

  • Strong grammar and spelling

  • Good knowledge of social platforms

  • Experience in customer service

  • Knowledge of social monitoring tools including: Sprout, Facebook Business Manager are useful but not essential


This is a great opportunity to be part of a fast-paced forward-thinking creative communications consultancy which cultivates and rewards real talent.  You will have on-going social media training, a dedicated mentor to support your professional development, your own training budget, as well as the opportunity to work with other specialisms within Tangerine. And because we’re Employee-owned, you’ll own a slice of the action too.


Working hours:

Monday to Friday :  Initial training period 9.00am - 5.30pm in the office.  On completion, some days will be the same hours and other days will be 9.00am – 2.30pm (in office) and 7.00pm-10.00pm (working from home).

There will also be the requirement of 1-3 weekend days per month (working from home).


To apply please send a CV along with salary expectations by Monday 3rd February 2020 to: Recruitment@tangerinecomms.com